Some companies charge by the hour. Others charge flat rates. Some add fees for things like elevator use, long carry distances, parking difficulties or additional stops. Knowing how your bill is calculated before moving day helps you avoid surprises when the invoice arrives.

At Lexel, local moves are generally billed on an hourly basis with time prorated in 15-minute increments. The final cost reflects the actual time worked, plus travel time.

If you have a piano, fine art, antiques, oversized furniture, sensitive electronics or anything that requires extra care, make sure the company you hire has the experience and equipment to handle it. Some companies will agree to move anything and figure out the details later. Others will add charges on the day of the move once they see what is involved.

We offer custom crating and professional packing for fragile or high-value belongings. Letting us know about special items early helps us prepare the right materials and avoid surprises.

A company's reputation is one of the most reliable indicators of what your moving experience will be like. One or two reviews on a single platform are not enough to go on. Look for consistent feedback on multiple review sites. Pay attention to what customers say about communication, punctuality and care for belongings.

Lexel Moving & Storage is top-rated across all major review platforms. We work hard every day to make sure every new customer gets the same level of service as the ones who came before them.

Moving companies are required to carry basic liability coverage, but the level of protection varies. Ask whether the company carries general liability insurance and what options exist if something is damaged during the move. A company that cannot answer this question directly, or that gets evasive when you ask, is worth approaching with caution.

At Lexel, we carry general liability insurance and can provide a certificate of insurance when required by your building. We can also suggest third-party full-value protection if you want more comprehensive coverage.

Be cautious of companies that require a large deposit before the move, refuse to give you a written estimate, can’t provide proof of insurance, have no verifiable physical address or give you a quote without asking any questions. A quote that comes in dramatically lower than all the others should be double-checked, not booked right away.

The more questions a company asks before giving you a number, the more confident you can be that your estimate is accurate. Your moving company should want to know your move size, the layout of both locations, whether there are stairs or elevator access requirements, any special items, your target move date and any other details that affect the scope of the job.

Over a decade in the moving industry has taught us a lot. We have handled everything from studio apartments and multi-bedroom homes to office relocations, piano moves, fine art transport and interstate moves. That experience means you have a crew that knows how to handle Boston's famous low bridges, competitive parking, narrow hallways and other challenges that come with moving in this city.

When you are comparing quotes, consider how long the company has been operating, how they communicate, and whether the people you spoke with gave you confidence. The right moving company does not just move your belongings – they take responsibility for them.

Ready to get a quote from a moving company that youcan count on? Call 1(855) 605-7755, email contact@lexelmoving.com or request a quote on our website to get started.